Protect confidential information before substantive discussions
Before first real conversation about client infrastructure
02
ORB Engagement Agreement
Full engagement terms — scope, fees, liability, IP, everything
Before starting the Resilience Checkup
03
Change Order Template
Modify scope, fees, or timeline of an active engagement
During engagement if complexity uplifts or scope changes arise
04
Friendly Services Hold Harmless
Indemnification for informal, goodwill tech work (friends, favors)
Before doing any informal IT/tech work — e.g., setting up OpenCLAW, configuring systems
Signing Order
NDA first — Share and sign before discussing any client infrastructure details
Engagement Agreement — Sign when the client is ready to proceed. Collect 50% upfront payment.
Change Orders — Only if needed during the engagement (e.g., Day 2 complexity discovery)
Usage Notes
Fill in all [bracketed] fields before sending to a client
Replace [ADDRESS PLACEHOLDER] with Solanasis’s registered business address once available
These documents are designed for e-signature platforms (DocuSign, PandaDoc, HelloSign, etc.)
Get attorney review before first use — these are well-researched templates but have not been reviewed by licensed counsel
Colorado law governs all documents
Reference the ORB Pack (playbooks/solanasis_orb_pack_v2/) for the Access Checklist and Intake Form mentioned as exhibits
The Engagement Agreement (02) supersedes the older SOW template in the ORB Pack (14_SOW_Template.md). Use the Engagement Agreement for all new client engagements — it includes the SOW scope plus full legal protections (liability cap, IP, dispute resolution, insurance, etc.) that the older template lacked
Design Decisions
Combined engagement agreement (not separate MSA + SOW) for speed and SMB-friendliness
Dual-layer plain language — each section has a “In plain terms” summary + precise legal terms
Colorado-specific: no non-compete clauses, Colorado Privacy Act awareness, Boulder County venue
Cybersecurity-specific: active breach discovery protocol, no-guarantee disclaimer, access controls
Liability cap: 1x fees paid, with carve-outs for confidentiality breach, gross negligence, and willful misconduct