Partner Onboarding Checklist
Use this checklist for every new referral partner. Complete all steps before confirming the partnership.
One-Time Prerequisites (before signing first-ever partner)
- Have attorney review Referral Partner Agreement template (
solanasis-docs/legal/04_Referral_Partner_Agreement.md) - Set up Baserow table for partner/referral tracking
- Create deal registration form (Tally or equivalent)
Pre-Onboarding (Before First Meeting)
- Partner expresses interest (via contact form, email, DM, or introduction)
- Confirm partner fits the program (security consultant, MSP, CPA, attorney, compliance firm, insurance broker, or trusted advisor)
- Determine tier: Standard Partner (10%) or Founding Partner (15% first deal, if slots remain)
- Check: Are Founding Partner slots still available? (Cap: first 10)
First Conversation
- Walk partner through the one-pager (send in advance or screen-share)
- Explain the three-step process: warm intro, we do the work, they get paid
- Confirm they understand qualified referral requirements (opt-in, decision maker, real trigger)
- Discuss the types of clients they typically work with
- Answer questions about deal protection, commission base, payment timeline
- Ask if they have a referral in mind already
Paperwork
- Send Referral Partner Agreement (
solanasis-docs/legal/04_Referral_Partner_Agreement.md) - Check the correct tier box on the agreement before sending
- Collect signed agreement (both parties sign)
- Collect W-9 (required before any payout; IRS requirement for $600+ payments)
- File W-9 securely (do NOT store in git or shared docs)
- Confirm partner’s preferred payout method (ACH details)
System Setup
- Add partner to CRM/tracking (Baserow or equivalent):
- Partner name and company
- Contact email and phone
- Tier (Standard / Founding)
- Commission rate (10% or 15% founding first deal)
- Agreement signed date
- W-9 received (Y/N)
- Payout method (ACH details on file)
- Add to partner communications list (for program updates)
Activation
- Send welcome email confirming:
- Their tier and commission rate
- How to register a referral (email hi@solanasis.com or deal registration form)
- Deal protection terms (120 days from registration confirmation)
- Quarterly payout schedule
- Partner one-pager PDF attached for their reference
- Share the intro email template they can forward to prospects
- Confirm they know the contact: hi@solanasis.com for any questions
When a Referral Comes In
- Acknowledge deal registration within 24 hours
- Validate qualified referral criteria (opt-in, decision maker, trigger)
- Check if prospect is already in pipeline (disclose immediately if so)
- Confirm protection dates (registration date + 120 days)
- Log in CRM: referral details, protection window, status
- Keep partner updated at milestones: discovery done, proposal sent, closed, invoice paid, commission due
Payout Processing (Quarterly)
- Verify W-9 is on file
- Verify cleared funds from client
- Calculate commission: services revenue x rate (10% or 15%)
- Apply cap ($2,500 per referred client)
- Check conversion bonus eligibility ($500 if retainer signed within 60 days + first recurring invoice paid)
- Send payout via ACH
- Send payout confirmation with breakdown to partner
- Log payout in tracking system
- Issue 1099-NEC by January 31 if partner received $600+ in calendar year
Quick Reference
| Element | Standard Partner | Founding Partner (First 10) |
|---|---|---|
| Commission rate | 10% of first paid project | 15% on first closed referral, then 10% |
| Cap | $2,500 per referred client | $2,500 per referred client |
| Conversion bonus | +$500 | +$500 |
| Deal protection | 120 days | 120 days |
| Payment trigger | After cleared funds | After cleared funds |
| Payout cadence | Quarterly | Quarterly |
| Commission base | Services only | Services only |