The 5 Things That Will Actually Save Your Business

The 80/20 of Operational Resilience for Small Businesses Presented by Dmitri Sunshine, CEO, Solanasis


Your Resilience Checklist

1. Tested Backups

  • Schedule quarterly restore tests (put it on the calendar)
  • Test a full system restore, not just a single file
  • Measure your time-to-recovery
  • Verify your backup covers all critical systems

The test: When was the last successful restore, and how long did it take?


2. Key-Person Documentation

  • Create a “Keys to the Kingdom” document
  • Store admin credentials in a password manager (not sticky notes)
  • Document vendor contacts, system maps, and renewal dates
  • Write emergency procedures for common failures

The test: If your IT person quit tomorrow, could someone else keep things running?


3. MFA Everywhere

  • Enable MFA on email (Google Workspace / Microsoft 365)
  • Enable MFA on banking
  • Enable MFA on cloud storage (Google Drive, Dropbox, OneDrive)
  • Use app-based MFA (Microsoft Authenticator, Google Authenticator)

The test: Can any critical account be accessed with just a password?


4. Incident Response Plan

  • Create a one-page “When Things Go Wrong” card
    • Who to call (IT, insurance hotline, legal, law enforcement)
    • What to shut down (and what to keep running for evidence)
    • Who to notify (clients, employees, vendors, regulators)
    • How to communicate (internal updates, client messaging)
  • Laminate it and post it somewhere visible

The test: Does everyone on your team know what to do in the first 60 minutes?


5. Vendor & Insurance Readiness

  • List your top 10 vendors; ask about their security certifications
  • Review what data each vendor has access to
  • Read your cyber insurance policy (coverage, exclusions, timelines)
  • Save the insurance claims hotline in your IR plan

The test: Could you file an insurance claim correctly within 24 hours?


The Key Insight

None of these 5 things require special expertise, expensive software, or hiring someone. They require time and intention. Start with one this week.


Free Resilience Pulse Check

15 minutes. No pitch. A quick diagnostic conversation about where your business stands and which item to tackle first.

Book now: go.solanasis.com/intro

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Dmitri Sunshine CEO, Solanasis 303-900-8969 | hi@solanasis.com | solanasis.com

solid systems. fewer unknowns. clients protected.